Privacy and Personal Data Protection Policy
At Manus in Mano Jewelry, we value your privacy and are committed to protecting your personal data. In compliance with the Law on the Protection of Personal Data No. 6698 (KVKK) and relevant regulations, we transparently manage the collection, processing, and protection of your personal information.
Data Controller
This policy has been prepared by Manus in Mano Jewelry, a sole proprietorship registered under the name Tilbe Kartal, acting as the data controller.
Address: Feneryolu Mah. Feneryolu Sok. No:19/4 Kadıköy, İstanbul 34724
Contact: info@manusinmano.co
Collected Personal Data and Methods
We may collect the following data through our website, via membership, orders, contact forms, and newsletter subscriptions:
- Identity and contact information (name, surname, email, phone)
- Shipping and billing details
- Purchase history
- IP address, device information, and cookies
These data are collected electronically through platforms such as Shopify and Mailchimp, which are based abroad. Additionally, limited personal data may be collected through communication via WhatsApp and social media, but all purchases are directed through our website.
Purposes of Processing Personal Data
Your personal data may be processed for the following purposes:
- Processing and fulfilling orders
- Shipping and invoicing
- Customer support and communication
- Sending campaigns, newsletters, and promotions
- Improving the website and user experience
- Promoting and marketing our brand and products
All data is processed in accordance with Articles 5 and 6 of the KVKK and within the legal grounds defined by the law.
Cookies and Their Use
We use cookies on our website to enhance user experience, analyze site performance, and offer personalized content. You can manage or delete cookies via your browser settings.
Sharing with Third Parties
Your data may be shared only for the purposes stated above with:
- Service providers such as Shopify, Mailchimp, Iyzico
- Business partners providing shipping, accounting, and marketing services
- Public authorities, when required by law
All transfers are made in accordance with data protection regulations and with necessary security measures in place.
International Data Transfers
As Shopify and Mailchimp operate on international servers, your data may be transferred abroad with your explicit consent, or based on exceptions listed under Articles 5/2 and 6/3 of the KVKK. Transfers will be made in compliance with Article 9 of the law.
Data Security
Manus in Mano Jewelry takes appropriate technical and organizational measures to ensure the security of your data. All transactions are protected with SSL encryption, and your credit card information is never stored on our system. Payments are securely processed via Iyzico.
Your Rights Under KVKK
According to Article 11 of the KVKK, you have the right to:
- Learn whether your data is processed
- Request information regarding the processing
- Learn the purpose of processing and whether it is used accordingly
- Know third parties to whom data is transferred
- Request correction of incomplete or inaccurate data
- Request deletion or destruction of your data
- Request notification of corrections or deletions to third parties
- Object to processing through automated systems
- Request compensation if you suffer damage due to unlawful processing
You may submit your requests by contacting us at info@manusinmano.co with a written explanation of your inquiry.
Updates
This policy may be updated periodically. You can always access the latest version on our website at www.manusinmano.co.